![]() Chin Communications provided translators for these training sessions, and we gained quick rapport with large groups of non-English speaking participants, and even managed to get some laughs! The success of these programs was due to the quality of the translators provided by Chin. We have also worked together with clients where face-to-face training programs required translations for Chinese staff and visiting delegations. We later learnt that the client required Cantonese and we knew we were working with a highly professional and responsive company, when, unflustered over one weekend, the translations were changed, and we went on to present a two-year project with great success, thanks to our astute and congenial business partner. This project needed training materials to be translated into Chinese. Our HR Company first met Chin Communications when embarking on a project in Macau. Lisa Renkin, former Deputy Commissioner to China, Victorian GovernmentĪpart from providing us with wonderful support in Chinese translations for many years, most people are unaware Chin Communications provides translations in other languages. I sincerely congratulate them on reaching this milestone of 30 years, The longevity of their business and the high esteem in which they are held by so many is testimony to both the quality of their work and just how wonderful they are to have as partners, whatever the journey. They’ve supported brand and logo development, and they also have extensive experience in a wide range of social media platforms - oh and their newsletter ChinWags is one of my favourite reads! I’ve seen them operate in the most formal of settings, deliver simultaneous translation via webinars and during conferences, interpret sensitive government to government phone calls and meetings, produce high calibre written materials supporting trade missions and commercial negotiations. I’ve had the pleasure of working collaboratively with the Chin Communications team for more than 15 years now. Their attention to detail combined with understanding so deeply the broader context of cross cultural communication really sets them apart. But their ability to also bring an awareness of cultural context, of political and social and both historical and contemporary context, to really shape the message in the most appropriate way, is extremely thorough. ![]() And this is one area where the Chin team really shines - of course their ability to interpret and translate accurately is one aspect they deliver flawlessly. These two skill sets are distinctly different. I have seen many foreigners working in China for example, who speak a little of the language - or have staff that speak some Chinese - and assume this knowledge of Chinese language incorporates all they need to know culturally. In my experience, cross cultural competence is often simplified to having language skills. I wouldn’t use anyone else for interpretation, translation or brand building in Asian markets. The nuanced sophistication the Chin team brings to their work, crafting appropriate messaging on behalf of their clients, is simply outstanding. I’ve worked cross culturally my whole career. Their attention to detail combined with broad understanding of cross cultural communication really sets them apart. They have been an invaluable asset for both Australian and Chinese communities.ĭr Chuyang Liu, Deputy State Director, Austrade I would like to take this opportunity to congratulate Kate, Charles and team on their outstanding services during the last three decades. Over years, my colleagues in Austrade, DFAT and Victorian State government agencies have also shared with me on how they were impressed by the superb services from Chin Communications. This is where Charles and his team shine in both dedication and profound knowledge of different industry sectors. The customers in my sectors were specialists in a wide variety of health, medical and aged care fields, where interpretation and translation demanded very high level of specific understanding of these sectors. We were constantly amazed by the professionalism and passion of Charles and his team. We engaged Chin Communication in many of our events, where senior political, government and media representatives from Australia and China were present. When I was working in China, I was in charge of health and medical sectors. I have had the pleasure of working with Chin Communications during the last 10 years, both as Trade Commissioner to China 2012-16, as well as in my current role as China Specialist. Constantly amazed by the professionalism and passion
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