![]() Find Blue Coat K9 Web Protection in the list of programs and click it once.If you can't see this option, it may be under "Settings" If this is not possible, you can continue to uninstall, but you will need to request a new K9 license if you want to reinstall K9 in the future. Make sure you are connected to the internet before uninstalling K9 so your license can be released. Please follow the instructions below to uninstall K9 Web Protection. These are the official uninstall instructions: ![]() If this still does not work, try to install Revo Uninstaller. If somehow this method is messed up, try to download K9 again to at least restore your previous installation. Login to windows and go to "Program Files" directory and delete the K9 folder manually (delete only the contents but leave the folder)Ĭheck the tab "Services" and tab "Startup" ![]() Reboot Windows into safe mode: restart your computer and hold "F8? key until you see the menu to choose "Safe Mode" If something goes wrong, install the K9 web protection program downloaded from Step 4. How do you uninstall K9 web protection now? Use the new password you just created ![]() It can be found mostly at C:\Program Files/Blue Coat k9 Web Protection.Ĩ.Remove the contents of the folder but not the folder.ĩ.Run the K9 web protection setup/installer file which has the same version as the one you just deleteġ0.Provide the license and create your new passwordġ1.Point the installation folder to the same folder you just empty the contents earlier onġ2.Now you can have a re-installed K9 web protection with a password you know. Open computer explorer and go to the folder where K9 is originally installed. If you have the administrator account password for the local computer and the best way to uninstall K9 web filter from the local computer is to re-install it! Re-install k9 web protection will simply get you a new license code and a new password you can enter without the need of old password.ģ.Fill out the information and your email.Ĥ.Download the K9 Web protection software from the link included in the email and keep a copy of the license.ĥ.Grab a version of the K9 web protection installed on your computer, a Google search should do the job.Ħ.Open "Task Manager" by press (Ctrl Alt Delete) and end the process K9filter found in the "Process" tab.ħ.Now, you can safely delete the K9 web protection program files. Īfter rebooting your computer, K9 will be completely uninstalled When prompted to reboot your computer, click.If you forgot your password, click the "Forgot Password." link to have a temporary password emailed to the email address on file. Enter your K9 Administration password and click.Attempts to modify K9 at the registry level will have the same effect. By design, K9 will block all internet access should one attempt to uninstall K9 without using a password. DO NOT ATTEMPT TO UNINSTALL K9 WITHOUT A PASSWORD. Click when you are asked whether you want to completely remove K9.Locate Blue Coat K9 Web Protection in the list of programs and click once to highlight it.Open (Note: This will be called in Windows XP).Click (Note: if you cannot see this option, it may be under ).Attempting to uninstall K9 from any other user profile than "Administrator" will not work. Also, please make sure you are logged into your Windows Administrator user profile. If this is not possible, you can continue to uninstall, but you will need to request a new K9 license if you choose to reinstall K9 in the future. Make sure you are connected to the internet before uninstalling K9 so your license is properly released.
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